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  TUTORIALS

Welcome to our series of tutorials focusing on the topic of Credit.

To maximize the benefit of taking these tutorials, please note the following:

  • Close other applications when starting a tutorial to save systems resources for optimal viewing.
  • Turn up the volume on your computer and on the slide in the tutorial using the speaker button.
  • If you cannot hear narration on some screens, click the browser’s refresh button or clear the browser’s cache.
  • Use the play/pause button at the bottom of the page to suit your needs.
  • Click on the title in the Menu on the left pane to go to that slide.
  • Do not click on a quiz unless you are ready to take it as you will not be able to proceed.
  • Click Submit, Continue and Finish as necessary to proceed through the quizzes.
  • To repeat a slide, click on the counterclockwise circle to the left of the Prev button.
  • Click on Notes on the left pane to see the talking points.
  • Click on Glossary, if available, on the left pane to see definitions.
  • Advance or go back in the tutorial utilizing the Prev/Next buttons on the bottom right side.
  • Click on the Resources label in the upper right-hand corner for more information.

Tutorial Library:

  1. Credit Reports (to view tutorial on your MOBILE device, please CLICK HERE)
  2. Credit Scores (to view tutorial on your MOBILE device, please CLICK HERE)
  3. Fair Credit Reporting (to view tutorial on your MOBILE device, please CLICK HERE)
  4. Negative Credit (to view tutorial on your MOBILE device, please CLICK HERE)
  5. Disputing Credit Report Errors (to view tutorial on your MOBILE device, please CLICK HERE)
  6. Rebuilding Credit (to view tutorial on your MOBILE device, please CLICK HERE)
  7. Identity Theft (to view tutorial on your MOBILE device, please CLICK HERE)
  8. Fair Debt Collection Practices Act (to view tutorial on your MOBILE device, CLICK HERE)
  9. Financial Capability (to view tutorial on your MOBILE device, CLICK HERE)




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